Refund policy

Last updated: November 2, 2026

90-Day Money-Back Guarantee

Take fullspan every day for the full 90 days. If you don't love how you feel, email us your order number and we'll refund the full product price - even if the pouch is empty. No forms. No hassle. No questions asked.

• You can request a full refund of the product price within 90 days of delivery.
• No return is needed - you don't have to send the product back.
• Shipping charges (Standard Shipping $9.95 or Expedited Shipping $9.95, if you paid for them) are not refunded.

How to request a refund

Email support@fullspan.co with your order number (or the email address you used at checkout).

Subscriptions and one-click offers

Subscription orders are covered by the same guarantee: each delivery can be refunded within 90 days of its delivery. A refund does not cancel your subscription by itself - if you also want to stop future deliveries, tell us in the same email or cancel as described in our Subscription Policy. Products bought through a one-click offer after checkout are covered by the same guarantee.

Damaged, defective or wrong items

Please check your order when it arrives and contact us right away if an item is damaged, defective or not what you ordered. Include your order number and a photo. We will make it right, with a replacement or a refund.

When you get your money back

We will let you know once your refund is approved. The refund goes back to your original payment method (through our payment processor, Whop) within 10 business days. Your bank or card company may need a few extra days to show it.

If more than 15 business days have passed since we approved your refund, please contact us at support@fullspan.co.